Terms & Conditions

Bike Taxi Shuttle Uplift Service with the use of Bike Park
Release of liability, Waiver of Claims, Assumption of Risks and Indemnity Agreement

In this agreement, the term “mountain biking” shall include all cycling activities, events, services or use of facilities within the bike park. Mountain biking is considered an extreme sport conveying a high risk of serious injury, technically challenging dangers and hazards. Injuries are a common and expected part of mountain biking. You control the degree of risk you will encounter in using the trails and features of the bike park. Do not attempt any of the trails or features unless you have sufficient ability and skill to do so safely. Always ride in control and within your ability level. Beware of changing conditions on trails and steep features, rugged terrain, changing weather conditions, mechanical failure of equipment and negligence of other users on the bike trails. It is your responsibility to inspect features before using them. You assume all the risk of any injury and potential death that may occur when using the bike park.

By signing this agreement you will waive or give up certain legal rights, including the right to sue Pinnacle MTB and their directors, officers, employees, representatives and agents. You are not entitled to claim any compensation following an accident or incident. In signing this agreement, you agree to this release of claims, waiver of liability and the assumption of risk. In particular:

You (the rider) are responsible for your own safety and bike care on the shuttle and whilst riding trails.

When you are riding the trails you are solely responsible for your own safety. We suggest you have a buddy system with another rider. We do not offer any ‘duty of care’ and are not responsible for any activities, bike descents, use of trails or roads that passengers or riders use when outside of the vehicle.

You are responsible for ensuring your own helmet and full body protection.

You freely accept and fully assume all risks, dangers and hazards and the possibility of person injury, death, property damage or loss resulting in this activity or event. When Downhill Mountain Biking, dirt jumping or trail riding, we recommend you ride a well-serviced, dual suspension mountain bike with hydraulic disc brakes, a full-face helmet and strongly recommend appropriate body armour such as elbow/forearm and knee/shin armour. Use of a helmet is mandatory.

We do not take responsibility for any damages to your bike on the bike trailer.

You are responsible for loading & unloading your bike to your satisfaction. 

Please moderate your language and behaviour.

We welcome riders of all ages on our service (with legal guardian authority). We ask all participants to moderate their language and behaviour accordingly. Seat belts must be fastened when the shuttle bus is in motion.

You agree not to drink alcohol or use other drugs.

The driver reserves the right to refuse uplift service if they suspect you are impaired.

We take no responsibility for anything left on the shuttle and you leave belongings at your own risk.

Valuables, equipment, drinks etc. can be left on the bus whilst you ride the trails. Make sure they do not spill.

We do not provide any guarantees over the provision of uplift shuttle service.

If a mechanical failure or other unforeseen circumstance prevents the full delivery of shuttle service, Pinnacle MTB may offer a credit voucher (at their own discretion). We do not accept responsibility for the arrangement of a replacement shuttle service.

Leave no trace!

Respect nature and other people on the trails. Please familiarise yourself with the “Leave No Trace”
principles and embody these principles whilst engaging in the activity.

Cancellations

If you wish to cancel your booking you must notify us at least 24 hours before the booking, a credit voucher will be issued for the next ride.

If we need to cancel your booking, a credit voucher will be issued for the next ride. If you would like a refund instead, we will refund to you the amount you paid less a cancellation processing fee of 10% back to your original payment method.